How to Vote on Behalf of Customers?
Rapidr has a vote on behalf feature that lets you track the feedback you get from other channels.
Vote on behalf can be used to:
- Keep track of which users want what.
- Collect feedback via other channels (Email, Slack, customer calls etc.) and keep track of it in Rapidr
- Add feedback manually on a customer's behalf.
When you vote, you can also type the name. Rapidr will suggest customers if the name matches.